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Karen Ressa

4 years ago

The pricing structure is terrible, so much so I fe...

The pricing structure is terrible, so much so I feel they are attempting to become a cash and carry. Prices have become really expensive for delivery which are now at the original level for collection only. One has to be very careful how one orders because if you haven't got the facility to go online or choose to phone your order through you will pay more. Delivery has been reduced from 5 days a week to 2 days with an extremely limited time window. Customer service is poor and very unhelpful. We have been dealing with this company for 20 years and their service has dramatically declined.

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