Very nice grounds, nice rooms, some with great oce...

Very nice grounds, nice rooms, some with great ocean views, great folks work there, but...not the 5 star location expected for the price. Nice venue for the World of Pinot Noir. Issues and concerns included room service not at level it should have been, spa facility not as clean as it should have been, shower door swinging open and not closing as it should (had to stuff a wash cloth in the corner to hold it closed)...and billing problems (other room and guest e-mail for checkout when we had not even checked out yet). They apologised when we called the front desk. Certainly not a top shelf experience. Sunday brunch charge at $75 each...don't think so!!