Bad safety standards!

Bad safety standards!

There was a fire at the airport's main entrance last year. Airport staff were very unhelpful and confused on the day. A journalist should cover the way evacuation was handled on the day and how it was dangerous to public safety.

I also emailed the airport regarding this. They claimed via email the fire wasn't their fault, a bus caught on fire - which I can accept. I cannot accept their staff telling us how it is the airport's fault on the day of the fire, and how we'll get taken care of. Someone should take responsibility for what we were told by airport staff on the day.

I also cannot accept the airport not wanting to explain via email why they were evacuating us towards the fire/main entrance, and why they had some staff asking us to leave the airport - only for the staff at the main door telling us to go back in the building and go through security again. Very unorganised and dangerous evacuation on the day.

Their email customer service referred me to the Essex police on how evacuations are handled, but my questions on the way the evacuation was handled by their staff on the day remains unanswered.