Cindy Ram

Review of Sharplight technologies

We purchased the machine for our salon with a mill...

We purchased the machine for our salon with a million promises from the rep that sold us the machine and the company. I previously wrote a review but once sharplight seen the review, that is when the company many few efforts to come out to our salon and "TRY" to assist with helping us promote the machine and get business. When the meeting happened, the two reps from the company made all these promises and created all these marketing strategies, not once did they mention that it would be an extra cost to us, keeping in mind our invoice included marketing costs when the machine was originally purchased, they also wanted extra cost on top of that. Anyway, I got numerous email from the Marketing department, that in order for them to help us further, I would need to remove my review on google. Well, again taking their word for it, we removed the review, the moment the review was removed, we never heard from Sharplight and if we did, it involved a cost. We were also suppose to go for a refresh course, we got one call to organise a date, in which we weren't able to make that specific date, rep said she would call us back, never heard from her again. Whether or not, the product they sell is good or not, it is also important to have good representation from their reps and employees, we have had nothing but headaches dealing with this company. They also finance from a 3rd party company, I would warn anyone to make sure you read the fine prints before you sign any documents with this company. They make a million promises but once they all received their commission cheques, it's a complete different story and battle. Our business has completed crashed since we signed on with this company and they could careless, it's all about money for them.