What can I say about my experience at Bagels by th...

What can I say about my experience at Bagels by the Sea? Well for starters, I wasn't expecting my order, which consisted of two of the brunch bagels (think BLT style) to take 40+ minutes to be prepared. I placed my order inside at just a few minutes before 10 a.m. on a Sunday morning, and then sat in my car to wait. The two choices are wait outside or in your car. At 10:20 no bagels. At 10:30, no bagles. At 10:40 I see one of the employees running the order out to the man in front of me (there were two orders ahead of mine and one had just left). So I figured mine would be up next. I asked the employee about my order and she ran inside to check on it. I watched her examine all of the tickets, stare at the counter, go through the tickets again all before she asked for my name (which they write on the tickets). She then asked the line about my order and they said that they were just getting to it. I asked "what does that mean? What are we talking here, 10, 15 minutes?" She said yes and I told her that I would be back because I was about to be late from checking out of my hotel room. When I went back to get my food, which was about 10 minutes later, my food was all bagged up on the counter, there were 4 employees up front, not one of them acknowledged me and I waited for 5 minutes before I was helped. I took my food out to my car to eat it as I am absolutely starving at this point and my food was cold.
So, what can I say about Bagels by the Sea? That I'm super disappointed with my experience and the food. I'm beyond irritated for having to wait 40+ minutes for two bagels. And the lack of customer service left plenty to be desired. Other than that, I'm sure it's a charming place. I only gave it one star because zero is not an option.