Kirk Goldman

Review of City Bike Tampa

UNBELIEVABLE! These people are unalterably out of ...

UNBELIEVABLE! These people are unalterably out of their minds. To make a long story short, I went in there to purchase new brakes for my bike - a Diamondback Mission Pro - very nice, high end bike. After waiting around 20 minutes for someone to help me, a woman came out and simply says "Yes?" what kind of greeting is that?? So I asked her if that was how she greeted all her potential customers... The next words from her mouth (I kid you not) were "Get out." I said excuse me? I explained that I was simply there to inquire about brakes for my bike, and she says she doesn't care and that I need to leave. I said fine, ill happily take my business elsewhere if I am going to be treated like that, but then asked to speak to the manager or owner briefly before I leave to tell them of their employee's bad demeanor and she replies "Hi, my name is Kelly and I am the owner. How can I help you?" in a really sarcastic and demeaning way. After that all I could do is shake my head and walk away. That lady who claims to be the owner has some SERIOUS ISSUES... Stay away from this place. From there I went to Carrollwood Bicycle Emporium as it was well rated on Google and was treated very well. Was asked if I needed help as soon as I walked in the door.