Where do I begin? Most TAs were ok but a few were ...

Where do I begin? Most TAs were ok but a few were horrible. One TA named Tiana obviously didn't understand EDs at all and said they weren't a mental illness which I and others were offended by. For such a food centered place there was very little food variety and if a patient didn't like a certain food it was brushed aside as a behavior and they would be forced to eat it or face consequences. Patients that struggled with self harm or certain behaviors were punished instead of helped, like only being allowed a few minutes of phone time and not being allowed to go outside for patio. I'm vegetarian and I was repeatedly given meals with meat or I just wasn't given meals at all during PHP and I had to wait for someone to bring food to me, which took forever. I was very confused by some of the rules there. For example, I was put on low body movement even though my team told me I wasn't supposed to be. I was allowed out on patio but had to go inside when "outdoor rec" started even though it was the exact same thing as patio (sitting outside and not really moving). There was an extremely rude nurse named Missy that acting very petty towards me and it seemed like she was out to get me which was very strange. Most days were spent in pointless, boring groups and sitting in the common room doing nothing. Some kids struggle with restriction, which I understand, but I didn't and I made this very clear to my team. Still, everyone in my group was required to do things like write down our "challenge foods" which I felt left out patients that didn't struggle with restriction. My group started going into the meditation room for cove before bedtime and we loved this and found it very therapeutic because the TAs weren't in there with us so we could vent freely amongst ourselves. However, one TA told us we weren't allowed to do that anymore but wouldn't explain why and this frustrated everyone in the group. We also weren't allowed to use Spotify or any music streaming platforms even though me and other patients expressed how it would benefit us. We already were denied access to the internet and on top of that we couldn't listen to music! The TAs were always inconsiderately loud during sleep hygiene or bedtime and the hallway lights were so bright that I struggled falling asleep at night and other members of my group felt this way as well. We were required to have "community meetings" several times a week which were pointless because nothing would come of them and we were always told to wait until patient council which was only once a month! When patient counsel finally came along there wasn't enough time to address everything my group wanted to talk about and the therapists leading it didn't seem to care about our opinions. There was a TA named Caroline that upset and triggered many patients but nothing was ever done about her behavior. Lots of TAs were very nitpicky about portions which was triggering for some patients. Patients were allowed to bring very few clothing items and only one book so you had to wait for a family member to drop another book off instead of just bringing multiple with you. Overall, Veritas, please do better with who you hire and ACTUALLY listen to the patient's voices too (don't just pretend that you are). We're people, not just patients.