Had a Seiko auto-winder shipped down for servicing...

Had a Seiko auto-winder shipped down for servicing. Apparently a spring replacement was required.

Got the watch back, but noticed it was ticking differently, and the second-hand no longer paused when setting the time.

After some inquiries were placed, one of their techs had quietly gutted it and placed some other random Seiko movement inside it instead of fixing it.

I was told they had the guts of my watch still there and that I could send it back to them to be repaired properly. So I did just that.

I was then contacted and told that they would need to have the second hand replaced due to damage, and that they would have to order it from Japan.

Not sure if that second hand was damaged during the original "repair", or during the second ACTUAL repair. But, they did get it ordered and installed eventually.

They do seem to do good work, when they're actually doing the work they said they'd do, and not keeping an expensive movement and cramming in some random lower end version hoping I won't notice...