Patti Reynard

Review of Taylor's Autobody

I had my vehicle taken there for an estimate, beca...

I had my vehicle taken there for an estimate, because of their add indicating they work for the customer not the insurance company. I was told my vehicle would be kept under cover, and it wasn t. My husband went by 3-4 time to obtain information about the status of the estimate, as they were talking directly with the insurance company and not as the owners of the vehicle. It was like we didn t even own the vehicle. Our vehicle was disassembled, and part from an undamaged area of the car was removed and broken, all bolt, screws, and clips were thrown away. We were told they were not re-usable, which as definely not the case. They would not own any of the responsiblity of the broken part, and parts they disposed of. To say the least I was very disappointed. I did not expect for my vehicle to be returned to me with more damage, and missing parts that were usable. If this is working for the costumer, I must have missed something. Very miss leading.