They managed to lose an assessment I had with a re...

They managed to lose an assessment I had with a referred doctor at a different facility, I chased them for months and received a variety of excuse ranging from "they're right here and we are waiting for the doctor to review them" to "we don't have any record of this".

11 months and I finally get a follow up appointment, the doctor was short with me on the phone and honestly, completely incompetent. I waited for 50 mins outside the surgery because she put the appointment through as a phone call.

When she did see me, she told me that the referral to neuro by the other doctor didn't seem right, then proceeded to tell me that she thinks the issue I have is TS - a neurological complaint!

Proceeded to send me for bloods that were ordered 11 months ago. She told me they close at 4, lo and behold they closed at 3:30, and because she kept me waiting so long I missed it and wasted my petrol and more of my time.

Furthermore I was told to come back to the surgery before 6 with a sample, only to be turned away at 4:30 and told to come back after the weekend.