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Amanda Mcelyea

4 years ago

Never do business with this company! Today after w...

Never do business with this company! Today after waiting 54 minutes on hold I finally get through to a representative. This representative was so rude over closing my account with a snarky attitude and constantly belittling me over closing due to financial means. I explained to him that that was not the only reason and I felt that they were not making progress for me. He was so unprofessional. When I asked to speak to someone else or a supervisor he said that is not going to happen there will be no supervisors during this call laughed at me. I told him I need to speak to someone else he yelled NO and hung up!!! We had also been paying a month in advanced for service upon canceling g was told there will be another full charge when I asked if they will be working on my account for the next 30 days since I am being charged again. He said no my account stops immediately so I am paying for an extra month for zero reason.

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