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Bkt Bkt

4 years ago

Probably one of the worst places I've ever had the...

Probably one of the worst places I've ever had the misfortune of going into.

I never signed up for a membership with Apple but was put on a membership with my ex without my permission.

When I asked my ex to remove me and my billing information from the account Apple refused. When she asked to cancel the account they lied to her face and said it was canceled but continued to charge me regardless

When I spoke directly. To frank he lied to me twice and told me cancellation was impossible even though they say you can cancel any time. Frank and then Amy continued to lie and use predatory practices and told me on no uncertain terms that to get out of a membership I NEVER SIGNED UP FOR, AUTHORIZED OR USED, I would have to charge my ex with identity theft and bring in a police report. Something im not ever going to do go her.

Don't waste your time with Apple. They are incredibly unproffessional. You are better off going litterally anywhere else.

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