I've been overcharged many times, revealing a patt...

I've been overcharged many times, revealing a pattern of carelessness in their billing.Their confusing, difficult to understand billing statements make identifying errors challenging. The company's failure to promptly address billing errors damages trust and loyalty. Their inability to accurately bill for services shows a lack of accountability and oversight.Given the frequency of billing errors, I've lost confidence in the company's ability to competently manage finances.