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Review of Jersey Central Power & Light

I reported a power outage via JCPL automated line....

I reported a power outage via JCPL automated line. Very easy and simple. Got a follow up text that power will be restored in 2 hours and subsequently two other texts indicating further delays to restoration of power with the last text indicating 6 pm restoration that same day. No power and no updates until the next morning that power will be restored by 11:30 am followed by another update that power will be restored by 11:30 pm for most customers in the area. Why bother sending these texts if you can't deliver? Waste of my time and data plan.