I've used Beard for 3 years and I've never had a p...

I've used Beard for 3 years and I've never had a problem with the work. Pricing is top of the market but again the work has been good. That said, I'm having a fair amount of work done now and decided to go with a different company. Every time I called the first words were always "were really busy" and backed up for two weeks. Maybe we can squeeze somebody in. Not exactly the vibe you want if you're a customer with 5 AC systems. Further, they didn't invoice and then incorrectly invoiced a $multiK invoice. It took months to figure it due to a systems error on their end. So after I dealt with the forensic accounting on that, I called to get a compressor replaced and it was "we're really backed up". Good work, beside manner, not so much.