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Barb Gumieny

4 years ago

Dealing with the billing department is a nightmare...

Dealing with the billing department is a nightmare. Horrible customer service, no return calls, Missed payment letters with zero missed payments in the 5 years that we've been dealing with Med College. Payments processed to incorrect accounts for incorrect amounts. Payments on THEIR web site get credited weeks afterwards. The elderly should stay clear, unless you want to spend hours each month to correct their mistakes, you will way overpay on your bill. And they will not provide me with a print out of my payments after many, many requests for that information. Hmmm..I wonder why?

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