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Overall, my experience with this transportation company was satisfactory. The website was user-friendly and easy to navigate. The customer service team was responsive and professional, promptly addressing my queries. The booking process was straightforward, and I appreciated the clear instructions provided. However, there were a few minor hiccups along the way. The delivery time was slightly delayed, which caused some inconvenience. Additionally, the packaging of my items could have been better, as I noticed a small dent upon arrival. Although these issues were relatively minor, they did affect my overall impression. Despite these shortcomings, I would consider using this company again due to their reasonable prices and overall decent service.