Herbert Grunau

Review of Copper Dine & Drink

Negative -1 star rating. I'm disgusted with the r...

Negative -1 star rating. I'm disgusted with the rude service.
First, I'll say that we have been eating here for 10 years. The food is average good, and so is the service. Its close to home and convenient.
Today I called @ approx. 4:30 to order meal to pick up. The bartender kept telling me that she couldn't hear me. She didn't want to take the credit card over the phone- which I have been doing for years. I asked for it to be done at 5pm. I was delayed due traffic so when I arrived I called to ask if they could bring the meal to my car as i am handicapped and didn't have my leg braces with me. Again the bartender said she can't hear me- I spoke louder and she then said "DONT YELL AT ME!" I tried to explain that she said she couldn't hear me- again I asked her to bring it out to my car. She got mad and said I was yelling at her. She then said- I'm just going to cancel your order. and hung up. I called the owner- asked if she could hear me- TerriLynn said she could hear me just fine. Based on this very rude bartender behaving the way she did- We will not return. This was just plain rude. There are plenty of restaurants that appreciate our business.