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federica verbo

3 years ago

I was in this hotel last week with my boyfriend, a...

I was in this hotel last week with my boyfriend, and we had a bad experience, as soon as we arrived they asked us for a deposit of 50 euros and all that okey up there, when we checked out they had to give us back the deposit and take our money of the breakfast (which we had added only later) we were told that they no longer needed our ATM because it was already registered and in the end not only did they never give us back the deposit but they took the breakfast money twice and despite we wrote immediately by e-mail we completely ignored the year (when we had to book by e-mail we were immediately answered, strange case) I think that a hotel that makes these fools for 100 euros (with a lot of papers that is their mistake) is a shabby hotel and not serious or reliable

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