Mladen M Kuftinec

Review of Sun Toyota

was cordially greeted by your employee, and soon w...

was cordially greeted by your employee, and soon was assigned to Joe Koenn in Service area.
He was friendly, yet efficient in writing my service ticket.
About one hr later I was told that my car was almost ready and soon I paid my bill and drove away.
About one half of a mile from Sun Toyota something started making a loud scraping noise and soon I realized that the engine protection plate, normally mounted under the engine, fell down. This made driving on the US 19 somewhat dangerous, plus I was about to lose a rather costly Mercedes part.
After several stops to make the possible adjustments I made it home to Cobbs Landing subdivision,
promptly called Joe Koenn, told him what happened. He expressed his concerns about the mishap and said that the Sun Toyota would make the necessary repairs. I suggested that I would attempt to repair the problem and 2 hrs later I called Joe's line to tell him that I was able to fix the cover.