Yes ... I am really a bigmouth - but here are miss...

Yes ... I am really a bigmouth - but here are missing the words. In turn: On the way to Stansted I lost my car key in the plane - even guilt. I noticed the whole thing just before the passport control. Here I was placed in the fast track line, so I quickly get to the baggage claim. Sound competent, helpful and good. Arrived at this complaint I described my problem and got nothing, except a piece of paper with a number, at which I should call at 9. I did that too - unfortunately it's only Mon to Fri - but it was Saturday. It was addressed to the statement of the employee "Yes, that's right, it's Saturday, well, that's bad, then unfortunately you have bad luck." And anyway you could count 60 days, until something does. Toll - reminiscent of the 11800 - Here you will be helped, competence in any case on a level. But fine, that's the way it is. If the car stops for 60 days in the airport car park, 29 a day, bargain so ... At this point, a short praise to the car cracker from the ADAC - true savior in distress. So I do not have to wait for the key from Stansted.
The return flight started even more beautiful, delayed (the airport can not do anything) but dealing with it was catastrophic. Spontaneous gate changes, contradictory announcements and suddenly there are two groups of passengers at one gate - the one here to FRA board the others somewhere in the direction of Poland or something. Class! When the right gate was diced, boarding began. Was also great, after scanning the boarding pass we stood in the waiting area even more relaxed 20 minutes in the stairwell, because the machine was not ready. When the doors finally opened it went to the plane and there ... Then we stood again a few minutes before the plane on the tarmac - because he was still refueled. Organizationally, I know one or the other 6 year old who has more order in his Lego than this airport in its processes.
All in all a really great experience to write a satirical book out of it, but I would travel to the surrounding airports to avoid traveling and avoid this caricature of an airport.