Appointment started off great, was told they would...

Appointment started off great, was told they would call back in reference to a pair of frames but never got a call. Called them and left a message and they called back saying they had put back the frames without ever having called to talk to me first. Went in to pay for the frames and they had a bad attitude and acted like I was a burden. Really felt like I was unwelcome and that they didn't want to help me. Their attitude didn't change even after I apologized multiple times.