J

JK B

4 years ago

Recently purchased a bearded dragon from here. End...

Recently purchased a bearded dragon from here. Ended up having yellow fungus so had to return which was a big bummer...had a little bond with the fella of course so that stunk. If judging me for the return, research yellow fungus. Anyway, they honored their 30 day exchange policy but let me tell ya, this manager has no business running a pet store. She treated this transaction like we were dealing with a defective electronic device or something other than a living pet. I'm big on how people treat others and it was just a big put-off for me. Again, they did give me 20% off some items I needed to buy again because the used stuff was contaminated and I had to bleach everything that I didn't replace. So, they still got more money out of me and not once did I get an apology from the manager. Took 8 hours to do a proper decontamination. Just did not care for the experience.

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