This was an extremely disappointing experience for...

This was an extremely disappointing experience for me. They said anything and made promises to get our money. After our deposit was made everything fell apart. They even tried to send us a price $10 higher per person than what was negotiated. It was a nightmare. They were not courteous, they did not follow up on what they were told were the most important details of our day which left those details unaddressed. The planner assured us we would be taken care of and we were not. Our set up was not done properly, they missed setting up an entire table and cheated us out of an entire hour of our reception as it took that hour for them to properly set up after sending our guests away because they had improperly set up. Our wedding cake was cut up and we never saw it! I nor my guests received any cake. The reception felt super rushed due to us being cheated out of that first hour. The GM was rude, unaccommodating, lacked accountability, and exhibited absolutely no empathy or compassion for their blunders. I adore my husband and would have married him no matter the venue, however when you spend this type of money you hope to have a pleasantly memorable day, this was far from the case. The chef Linda was gracious and could see and feel our disappointment so she did her best to ensure the food was delicious and it was very good. We worked very hard to be able to afford our wedding as I am sure a lot of people do so to have our money spent and our one day feel like a bad memory is very disheartening for us. The only thing that makes us smile about this day is the memory of seeing one another for the first time as I was walking down the aisle to my groom. Our forever is what counts and maybe for our 10th or 20th anniversary we will get to renew our vows in a special way but this is not an experience I wish on any bride or groom. There was so much they didn't keep their word about I can't even give all of the details but they were absolutely awful. Sherry and Ron do not properly represent what this venue gives it's couples.