Helen Barrett

Review of MAC Birmingham

Appalling Customer Service. I am unwell and unable...

Appalling Customer Service. I am unwell and unable to attend an event this evening, mac have refused to transfer my tickets to an event later this month, even though there are tickets available. Mac would rather my tickets go wasted and unused and pocket the money, than simply offer decent customer service and transfer them. Disgusted at the greed and lack of care for their customers. I will never book an event here again.