I recently used the services of this company for m...

I recently used the services of this company for my shipment needs and found their website to be informative and easy to navigate. However, I encountered some delays in the processing of my shipment and had to follow up multiple times to get updates. The customer service was polite, but the communication could have been more proactive. Additionally, the facilities seemed to be well-maintained, but the overall experience was just average. I hope they can improve their efficiency and communication to enhance the customer experience in the future.