3 years ago

Although there is ongoing renovation, the room and...

Although there is ongoing renovation, the room and hotel were clean.

A little disappointed in breakfast layout and options. Clearly in the name of COVID and low occupancy the hotel is cutting back. I stayed on a Weekend night so not sure if this is different from weekdays.

Breakfast options

Cold egg burrito and egg sandwich
(warm it up in the microwave.
Tip: Burrito takes atleast 3 mins to warm up. Didnt see Salsa)

Strawberry and Blueberry yogurt

Apples and oranges (sorry no bananas)

Blueberry muffins

Cereal boxes

Coffee, Milk, Orange Juice and hot chocolate

Granola bar

Layout:

Except for coffee and orange juice the entire breakfast was on an approximately 8 feet by 2 feet island. Things were cut back because of COVID-19 but apparently the layout was given little thought. If one person is trying to warm the burrito in the microwave (3 mins), he is taking up the entire island, meaning either wait until burrito and sandwich warms up or just forget 6 feet distancing and grab the other food items. Which is exactly what was happening.

The front desk person was managing both the breakfast area and front desk. She did a good job but I think based on the number of people grabbing breakfast, you need a dedicated staff.

The breakfast was supposed to be grab and go but no paper bags or any other kind of bags. You have to juggle all items and coffee in your hands.

To the hotel management:

Please place atleast two or three microwaves away from the breakfast items so that people do not block the area while warming up.

You also need a couple hand sanitizer near the breakfast area.

You need some kind of paper or plastic bag for it to be grab and go.

More breakfast options especially on the hot side. Warming up pre-packed cold burritos hardly says Embassy Suites. Breakfast was closer to a Super 8 motel standards.

Dedicated staff for breakfast.

We got dinner at the hotel to-go and that was good. No issues.

No issues with the room.

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