It's been 7 months and the issue with glasses hasn...

It's been 7 months and the issue with glasses hasn't gotten resolved. I'm a new patient to this center. I didn't expect to get the best service, but I sure did not expect to receive the worst either. I spent so much money in this facility like I never have before, but just to come out with a worthless pair of prescription glasses that I can't return. I was told twice that I will get a call to get an update on my request to resolve the issue, it's been a month and no call yet. They never answer their calls and never return any of my messages either. They are not closed they are open during this pandemic. I tried to call again today, no answer again. I have a very expensive pair of prescription glasses that I can't return sitting in my purse that I'm not able to use. I'm not happy at all with this place. I'll see if I can get this resolved, maybe then I can upgrade my review. Very disappointing experience.