M

Marina Cardoso

4 years ago

5 star hotel but ultimately it is a 3 star.

5 star hotel but ultimately it is a 3 star.
When we arrived in our room we immediately noticed some damaged things (such as paint and exterior furniture) that were not tolerable for a 5 star hotel.
Comfortable bedding, room with a good surface and comfortable atmosphere.

Temperature of the indoor pool too cold despite the 28 degrees displayed on the board and damaged facilities and with a lack of cleanliness, required for this type of hotel.
Everything went well in the restaurant, good service and a very good menu.

Make a reservation with a welcome gift and despite the request at the reception we never got it.
I do not recommend this hotel because it sells your dream of 5 stars and ultimately you pay more for less service.

Comments:

No comments