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Laura OBara
Review of SW Steakhouse

3 years ago

SW Stkhs @Wynn-April 5 @ 5:30-party of 5-1 guest, ...

SW Stkhs @Wynn-April 5 @ 5:30-party of 5-1 guest, Anthony,a friend of the birthday girl-we just met him @ dinner.Service=impeccable, setting=perfect & food=amazing, until...the next day, Hubby was nauseated,needing to vomit.Got Pepto at Sundries in the lobby@Encore-prolonged the worse.He was vomiting meat from the evening before- Japanese Wagyu $220 4 oz+55/add oz-Hubby had 6 oz med rare. I tried to take him to Urgent Care but he didn't feel well enough to get dressed.He was unable to eat much at all for 3 days-by the 4th day, he almost felt normal-the day we left.I contacted the SW on Sat evening, Apr 7- asked for the Mgr re: food poisoning.Half hr later, I receive a phone call frm Security asking if I had lost an item in the hotel or restaurant? I "now" understand this is the process for SW & Wynn w/regards to food poisoning-the man had no idea why he was calling.Hubby explained details to Risk Mgmt;I ordered the same dish & had an upset stomach the next day w/acid reflux-I ordered med well.Anthony was vomiting & sick-stayed in his room for 3 days-he ordered his rare. A few days later I rec a call from Risk Mgmt-they "investigated" SW, food prep process, clean up & questioned all the employees to ensure they knew the process for prep/handling food-this is how the health dept would inspect the premises.I was told, no one was sick 48 hrs prior to our meal & no one was sick 48 hrs after our meal-this was not food poisoning & they were not responsible.I was baffled by the explanation, I honestly thought they had a way of finding out what made us sick.I DON'T CARE IF OTHERS WEREN'T SICK-MY HUSBAND WAS! I was asked if we had sought med help.I've learned by reviews frm others who did seek med help;this would not have changed anything.All that have claims of food poisoning frm Wynn rec the same result.My husband & I travel a lot.We visit Las Vegas 3-4 times a yr & love Encore-Wynn..."loved" it.We will not visit again - sorry for abb & wording-only allowed so many letters

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