Chantal Yates

Review of Capital Ford Lincoln

My experience purchasing a Ford Escape was excelle...

My experience purchasing a Ford Escape was excellent because of the service I received from Joe and Kevin, even if it was an overwhelming process. The service I received was above and beyond, right from the start when they let me take the vehicle home for the night to test it out in my every day lifestyle. This gesture was much appreciated and helped win my business with Capital. Joe and Kevin were there throughout my long car buying decision and patiently waited as I went to test drive every vehicle at every other dealership in the city (or that's how it felt). They answered my questions whenever I needed and helped find the right vehicle with the features I wanted, but still made it fit in my budget. Any time I went to the dealership, even the first night meeting them, it felt like I was going to hang out with new friends rather than making a big decision regarding a large purchase. I would recommend Joe and Kevin to anyone looking to purchase a new vehicle in the future, and want to thank them for everything.