L

Terrible experience. We've been to many drive-in m...

Terrible experience. We've been to many drive-in movies and the projection at this one was so dark we couldn't tell what was happening. We couldn't see visual information that was necessary to follow the plot. The staff and managers were in way over their heads: as they admitted, car headlights were blocking out the already barely visible projection for the first hour. When I spoke to one manager, she was rude ("this isn't the IMAX!"), patronizing ("we don't make the films") and she refused to acknowledge a problem that another customer had also come by to point out ("this is what all drive-in screens are like--look, at least I can see his face"). Appalling customer service and no refund or voucher offered.

Comments:

No comments