I should give 1 star but the food was good so 2 st...

I should give 1 star but the food was good so 2 stars.
I ordered to go and waited 45 minutes past my pick up time for my order. Only one item, not a big order.
The restaurant was packed and they were severely understaffed.
I was patient, but some couldn't wait and walked out on large orders.
I felt badly for the staff who were trying so hard.