I recently visited the organization based on a ref...

I recently visited the organization based on a referral from my neurologist. It was an average experience overall. The staff were friendly and professional, and the facilities were clean and well-maintained. However, I felt that the wait time for appointments was longer than expected, and the administrative processes could be more efficient. The information provided was helpful, but I wish there was more emphasis on personalized care and support for patients beyond just medical treatment. Overall, the organization offers important services for those living with epilepsy, but there is room for improvement in terms of customer experience and accessibility.