R

Ruhel Zaman

4 years ago

Been using jj for quite a few years now, day by da...

Been using jj for quite a few years now, day by day their service has become worse. Deliveries now never turn up on time. Customer service closes by the time you chase up the late delivery. Website is a complete joke, it is not user friendly and looks like it was designed on a very low budget. Wrong items get delivered because they fail to read the boxes properly.
If you cannot ever deliver in the specified time why do you bother giving time slots? Why does your website not have a contact us button to email you with feedback or questions? For such a large business it seems like its run by amateurs.
Edit: thanks for your response, i will be happy to talk to someone from your team and will edit the review accordingly

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