The Zoo itself was clean and fun. And we LOVE gett...

The Zoo itself was clean and fun. And we LOVE getting to see Fiona. However, the train ride is a joke. They put up plexiglass between seats but then still skipped every other one so it took us 1.5 hours to get through the line and off the train which caused us to miss part of the zoo before closing... however, the worst part (besides missing part of the zoo) was the rudeness of the train staff. One guy rudely told me husband to pull up his face mask even though he was clearly drinking his drink. So much so that he called security because he refused to pull up his mask until he was done and then the guy proceeded to tell him that when security got there they would be sure to escort him out of the park. There were several other people who did not have on mask either but they were never confronted about it. And if that wasn't bad enough, the conductor driving the train yelled at me as she was driving by to pull mine up even though I was pulling my cup away from my mouth to swallow my drink. The lady beside me was in shock from her calling me out how she did. We had no problems wearing the mask. We wore them when we were suppose to but the rudeness from the staff was wrong and to pin point us even though there were others was wrong. The 1st guy even made my 4 year old cry because of the way he was talking to my husband. He was really scared after the guy came back and told my husband he would have to leave that he (my 4 year old) was gonna have to leave too and "was going to jail." We had to calm him down and tell him that was not the case. So... I know covid sucks. I know that the zoo is short staffed and I know they probably get tired of saying the same things over and over... but don't be so rude next time. Still gave a 4 star rating because we do love the zoo!