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orchlon lkhagvadorj

3 years ago

Overall, the experience was good. Kaylee Wang was ...

Overall, the experience was good. Kaylee Wang was our new property manager who took position midway our tenancy. She was professional and easy to communicate with. She also made sure to do follow backs and check ups that were forgotten by the previous property manager. Those include updating communication details and some maintenance items.

However some maintenance took a long time or was either never rectified during tenancy. It includes things at the start of tenancy that was noted. There was also a water leak around the time our lease ended, which affected our living conditions a lot as it caused mould damage to the kitchen area. I understand that as a fault of the landlord.

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