Mark Wall

Review of Sierra Bike Co.

Sierra Bicycle Werks treats customers with care an...

Sierra Bicycle Werks treats customers with care and they do great work. Unbeknownst to me, by bicycle frame was damaged and was potentially dangerous. They caught the problem, contacted Cannondale about their replacement program, and did everything they could to get me going again. I ended up buying a frame online and asking them to build my new bike using my old components. David Mendonca, the shop owner and excellent mechanic, built my new bike beautifully. It shows attention to detail and craftsmanship. They also gave me a free loaner derailleur when it turned out that my old one was also damaged and a replacement had to be ordered.