Seth Crawford

Review of Jordan Automotive Group

My wife and I were in the market for a second vehi...

My wife and I were in the market for a second vehicle. We looked on Jordan Automotive'sPre-Owned website. We chatted with a representative and set up a appointment for 4:00PM to look at a Nissan Versa Note Hatchback and a Dodge Journey. Upon arriving at the dealership Shawndel Gordon had both vehicles parked in front of the pre-owned building ready to go for our appointment.
Shawndel greeted us with a smile and a friendly hello. Shawndel got a little background on us and asked what our needs were since we had two very different vehicles selected. Shawndel gave us the details on the Nissan Versa Note Hatchback and let us go for our test drive. Upon returning to the dealership Shawndel again greeted us and asked us about our experience. Shawndel then gave us the details on the Dodge Journey we were also interested in, and let us go for our test drive.
We returned to the dealership to make our decision between which vehicle we would like to purchase. Shawndel provided us with some helpful notes and pointers for our purchase and then gave us time to think about our decision. My wife and I decided to purchase the Nissan Versa Note Hatchback. The price was out of this world! A black 2014 Nissan Versa Note Hatchback with 11,801 miles for $12,941.00!
Shawndel got our paperwork started and guided us through the process. We were denied for a loan by our bank that we have paid two car loans off with. Shawndel took this information and sought help from the Business Manager, Mike Bishop. It is now after hours and we all had our fingers crossed that Mike could come back with a approval. Shawndel informed us that if our financing application came back denied that he would come in tomorrow, on his off day, and work on the application. Within 10 minutes Mike came back with our approval. We were ecstatic. We left the dealership about 7:30PM, an hour and a half after they closed.
The level of service we were provided was out of this world. I will always recommend and continue shopping with Shawndel and Jordan Automotive.