M

Michael Cohen

4 years ago

Mark's Tree Service was the fastest to be able to ...

Mark's Tree Service was the fastest to be able to remove my tree so I hired them to remove and grind the stump. I wasn't going to be home, but left a check with my son to pay them. They took my tree down on a Saturday and took the check [which I overwrote to provide a gratuity], telling my son that they would come back on Tuesday at the latest [it's on my Ring Video Doorbell recording]. It is almost 2 weeks later, and while I don't care when it is actually "stumped", they won't return my calls asking when it might be done. I have been nicer than nice to this point, but I am getting frustrated. You'd have thought with my overpayment they'd be more available. I will update/change my review for their actual work when they actually do it. If they don't, I'll post pictures and video.

Update: They finally did the work, but they tore the stump to shreds and left the mess for me to clean up. Another tree service who did work for me cleaned up that mess and left me with no work afterward. This was shady. I would not recommend Mark's Tree Service.

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