This hospital is huge, and like most services, it ...

This hospital is huge, and like most services, it depends who you get.

My first trip to the ER was a nightmare. In so much pain I could barely see, think, or talk, all they would do for the first 45 minutes was bombard me with questions, and then berate me because they could not understand the answers. Now, I realize they need to know your conditions and medications before they give you anything. But, seriously, can't your address and insurance wait a few minutes until you're not crying and shaking?! Eventually I get a painkiller and CT scan, which turned out to be less than useful. Even though I told that doctor (several times) that the majority of my pain was on the left, he insisted it was only a small infection on the right, and a UTI. I was discharged with a couple of scripts for antibiotics. Luckily, I already had labs in at my GP's office. That nurse called me the next day to say there was no sign of intestinal infection, saving me an unnessicary round of strong antibiotics.

Needless to say, I was back in the ER a couple weeks later with the same pain, but this time it went much better. I received some pain meds within about fifteen minutes. That doctor, thankfully, did not miss the eight mm (!) kidney stone on the left, and I was scheduled for surgery. The staff at laser surgery couldn't have been have nicer. They were very friendly and reassuring.

The staff on my ward was a mix. Two of the nurses were absolutely wonderful. While one might as well have been a robot. She never looked at or spoke to me. Just did her thing and left. Though she did comply with my one request of her, even when I thanked her, she made no acknowledgement of my existence.

However, the worst part of that visit was the ward doctor, who unilaterally decided I should no longer get the pain meds I'd been prescribed. Luckily, the night nurse advocated fiercely on my behalf. Though I did spend about three hours in a lot of pain, it could've been worse.

Overall, Parkview can be fantastic, or it can be hell. The staff can be amazing, but a few can leave much to be desired.