Sang Lee

Review of Sun Toyota

Is it me or does it seem like some of these review...

Is it me or does it seem like some of these reviews have been skewed tremendously to a point where I had to experience it myself? Perhaps, one of the advisors in the service department wasn't having the best day since we are all aware that we don't live in a perfect world or perhaps, he discriminates against some of his new clients belittling them like if we were a child. Perhaps, he isn't passionate about being a service advisor to begin with which it still never too late to earn a degree at a college. Whatever the case it may be, I hope the best of luck to him wherever his journey takes him. And please, if the service manager is reading my comment, it's crucial to sustain your colleagues by being a flexible team leader acknowledging the team members' strengths and weaknesses. How else would you expect them to learn from their mistakes and grow in order to become successful? The key to happiness is all about self control, determination, and mental attitude. Back on track, the service advisor name Lance kindly greeted me until he attempted to prove me wrong that the weight of the motor synthetic oil 0w-20 and 5w-20 can have a significant impact on the longevity of the vehicle. Not necessarily if the vehicle is up too par in maintenance, it wouldn't make a night and day difference unless if you live upstate. Lance claimed that the price can also fluctuate depending on the weight of the motor oil which is a misleading statement. He implied that the full synthetic 5w-20 oil change for a Toyota Tundra (8 cylinders) is about $80 dollars versus a full synthetic 0w-20 oil change is about roughly $30-40 dollars. I'm sorry but I CAN NOT justify myself spending double the amount due to the difference in weights of the motor oil. Otherwise, I would have to rate my experience at Sun Toyota a 2 stars. It's not right that some of the service advisors are scam artists in disguise waiting for its next naive clients or that would be considered a misdemeanor crime in the state of Florida as false advertisement since Sun Toyota will (KEYWORD) PRICE MATCH its competitors.