I've been using Sofica for a while now, and I have...

I've been using Sofica for a while now, and I have to say that their service is average. The website is easy to navigate, and they have a decent selection of products. However, I have encountered some issues with their customer support team. They can be slow to respond and sometimes don't fully address my concerns. Overall, it's an okay company, but there is definitely room for improvement.