attboys family

Review of Potomac Falls Health & Rehabil...

All the negative reviews are true as we experience...

All the negative reviews are true as we experienced the same. Lack of medical resources and communication is obvious. Had to be proactive and reach out daily to find out updates. Rarely got any call backs from nurses, staff, doctors and often times had to follow up. Nurses there could never provide and real updates and info, always said she is doing fine. Never once did we see the doctor at this facility nor did we receive a plan of treatment. When we noticed our family member's health deteriorating, we decided to take action and remove our family member out from this rehab. We are glad we did because we found out that our family member's medical treatment was incorrect and also discovered many bed sores of which were not present prior to entering this facility. Basically, our family member left in worse condition then when entered into this facility.