Breanne Kruger

Review of Karl Chevrolet Inc.

My husband (John) and I have bought two vehicles f...

My husband (John) and I have bought two vehicles from Nate Cracraft at Karl Chevrolet in Ankeny, IA. The first was a new Chevrolet Silverado a couple years ago for John. With that purchase, John knew exactly what he wanted. Simply put, we were shopping for the best price for a specific vehicle. We were working with some other dealers at the same time that Nate at Karl Chevrolet was helping us and hands down, Nate was more attentive and quicker to respond to all of our questions than anyone else we had talked to at any other Chevrolet/GMC dealership. Nate was able to get us the BEST price on the Silverado we were wanting (no games, straight forward - best deal/no finagling or bargaining to deal with) over all the other dealers we had talked to. Being an accountant, conscious of details (the numbers) and this being the biggest purchase we had ever made (other than our home) I was nervous. Nate spent the time going through all the details with us and helping us evaluate all financing options. We were and still are beyond pleased with our decision to purchase our Silverado from Nate at Karl Chevrolet.

In May of 2013 I began looking for a new vehicle. I was not sure what I wanted. I had jumped around from the idea of a Malibu, Impala, Acadia, Traverse, and many other makes and models, both new and used. So we began our search by reaching out to Nate to get some specifics on some vehicles we had seen on Karl Chevrolet's lot. For SIX months, Nate answered every e-mail (I counted +40 in my sent items folder) and phone call promptly and was nothing but pleasant, patient and helpful every time. During this entire time, he knew that I was also looking at vehicles at other dealerships (given I wasn't certain I wanted a new Chevrolet or a used vehicle on their lot) and this did not impact his service to John and I with this purchase. He was not pushy at all. I never felt pressured and honestly believed he wanted to help us make the right decision for us, no matter how long it took to find the right vehicle. Super patient, helpful and all around very enjoyable to work with (which are words I cannot use to describe some of the other sales people we worked with at other dealerships during this process). We finally made a decision on a new Traverse and are so happy with our purchase!

So to sum it up - If you want the BEST service, from a super patient, super helpful salesperson that can get you the BEST price - call or e-mail Nate Cracraft at Karl Chevrolet.