CUSTOMER: Appalachian Power Company is an average ...

CUSTOMER: Appalachian Power Company is an average company providing electrical solutions. Their customer service is decent, but there is definitely room for improvement. The website is easy to navigate and provides helpful information about their services and rates. However, I have experienced some issues with power outages in my area, which took longer than expected to resolve. Overall, I would say they are an average company, but there is definitely room for improvement in terms of service reliability and responsiveness. I hope to see improvements in the future.