Good scenic location but didn't meet the 5 star ex...

Good scenic location but didn't meet the 5 star experience. Restaurant staff and bellman service was nice. Rooms looks like it lacks lot of maintenance works. The water took almost 15 minutes to drain and you literally have to stand in the soapy water and shower. This location also doesn t entertain preferred upgrade for diamond members .There was also billing mistake from their part. The diamond member breakfast credit was only applied for 1 day instead of 2 days . When called , they told to call hhonors number to correct this.