Unless your adolescent is in dire need, I would re...

Unless your adolescent is in dire need, I would recommend to explore other facilities and do not take here. I waited until my 16-year old daughter was discharged prior to writing this review to get her experiences. My daughter s high school directed me to this facility, so I trusted their suggestions. Out of the gate, we had an appointment, but yet was in the office from 9:30 AM - 5:00 PM. We wanted to utilize the outpatient services, but was told by the intake coordinator that those services are not offered unless we go through the inpatient services. I was also told they had other medical services (PT), which they didn t. Also, was told I can pull her out whenever I liked, which is also not true. She was in the same clothes for two days and hadn t showered. She was embarrassed because she felt she smelled. She spent hours in front of the tv; sometimes watching movies on repeat. Being a caged animal with no rights made my daughter feel like she was losing her mind. She contemplated escaping, but thankfully I was able to pull her out even though against the medical advice of this facility their statement.

Not all staff is bad - positive experience with nurse Madison, director Ryan and Jennifer.

Our issue was my daughter s depression medicine was just adjusted after having a major surgery and experiencing a breakup causing suicidal thoughts. She did not try to harm herself. I understand these types of psych wards are for the extreme, so I was upset that they pushed she be admitted and that I was told they had a physical therapist. They seemed to care less that her knee needed treatment - elevated, iced and physical therapy. I think that s the only reason they let me pull her out at 48 hours and not the normal 8-10 days they recommend. I think if I kept her in, she would have been discharged with severe case of anxiety and trauma. Bottom line - what works for some, doesn t work for all.