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chris ewudzi
Review of Davis Chemist

3 years ago

I've been using this chemist for a while for my re...

I've been using this chemist for a while for my repeat prescriptions , mainly because its my local chemist , it was previously run by a chemist who actually cared about their customers and always made time to give people advise when asked for , since the new management have taken over they have this way of making you feel like your an inconvenience and you'll be lucky to get a smile out of the chemist, we've gone from being customers to pound signs , my recent experience was that I called the chemist but was told that my repeat prescription hadn't arrived as planned so because I was travelling early Monday morning for work I asked for an emergency supply of tablets until my prescription arrived then when I got back later that week he could take back what he'd already given me I have a pre payment certificate and I even offered to pay for the tablets but his only advise was no he couldn't and I would have to call 111 or go to A&E . (Great customer service ) he didn't even have the decency to get on the phone himself he was talking through the very helpful lady behind the counter who I could tell felt very awkward and was very apologetic what a coward . I will never go there again I'll just use my local sainsburys. The 2 stars I gave was for the lady behind the counter thats it .

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