Steve Mozeson

Review of Jersey Central Power & Light

We and a large number of homes in our Indian Lake ...

We and a large number of homes in our Indian Lake neighborhood suffered lengthy power failures throughout this afternoon and evening, July 19, 2020.

JCPL was totally unavailable for us to reach by telephone or over the internet. Even when I attempted to view the JCPL website on my iPhone, I was greeted by the following: Website unavailable.

To me, this unexplained power failure was just an inconvenience, but for people whom depend upon electronic medical equipment to function in their homes, such a power failure could be fatal!

I am disgusted that JCP&L executives could allow a several hour power failure to occur, with no explanation or time estimate for repair to be available to their customers!

I hope that my formal complaint will be accompanied by complaints from many others, and will hopefully get the attention of JCPL management.